Terms and Policies

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DYNAMITESITES.COM POLICY REGARDING CUSTOMER SATISFACTION

It is our mission to provide the highest quality work on behalf of our clients. However, Due to the nature of our business, ALL SALES ARE FINAL and we do not issue refunds or cancellations for web development services or hosting. A signed contract for web design services will be provided to each client stating our refund policies. If payment is made by a credit card, at no time may a client call his credit card company and request a refund which may result in a "chargeback". If the client does chargeback, the client must reverse such chargeback within 3 days or will be subject to the full penalties listed in the signed contract, including but not limited to any collection fees and/or legal fees. The client must make every attempt to contact Dynamitesites concerning any issues of dissatisfaction. This agreement explains the regulatory process of our company and specifically states the importance of the client submitting requested content in a timely manner. Once signed it must be returned within 10 days. It is also the duty of the client to keep in touch with DynamiteSites, Inc. by phone or e-mail. It is the clients’ responsibility to notify DynamiteSites, Inc. of any contact information changes. DynamiteSites, Inc. will not be responsible for the loss of a web domain due to non-renewal of such domain. The client understands that there is at least a $35.00 annual renewal fee due each year at its’ expiration. DynamiteSites, Inc. will make every attempt to contact the client on fees due and will not be responsible for the clients’ updated contact information. DynamiteSites, Inc. will work with the client to satisfy any discrepancies on any web work performed in a timely manner. DynamiteSites, Inc. will not be responsible for any success or failures of web statistics including but not limited to money earned, hits, sessions, or advertising success. DynamiteSites, Inc. is a web based corporation that provides the construction and publication of web development. DynamiteSites, Inc. will try to help each and every client by phone or e-mail with any questions regarding the internet. DynamiteSites, Inc. does not perform miracles on the web. The world wide web is a complex society that is in its’ early stages. It can only be dealt with by having patience. The policy above may seem harsh but we are quite sure you would rather we stay in business to help the client rather than fall short of any corporate goal. If you have questions regarding our policy, please contact info@dynamitesites.com.

POLICIES REGARDING WEBSITE CONTENT

Per the Contract for services agreement, all content must be submitted to DynamiteSites in a timely manner and must not slow down production of the website. Dynamitesites considers this to be "website stalling" which is commonly used by clients to hold web companies responsible for website production delay. This will not be tolerated and is written in the contract.

POLICIES REGARDING PAYMENT BY CREDIT CARDS

At no time may a client reverse a credit card transaction. This may result in a chargeback against DynamiteSites and the client will be liable for any and all damages caused by such actions. If the client does chargeback, the client agrees to call his/her card company and reverse the chargeback within 3 days. DynamiteSites welcomes all clients to contact us by phone at 1-888-739-1186.

DYNAMITESITES.COM POLICY REGARDING NOTIFICATIONS OF CLAIMED COPYRIGHT INFRINGEMENT

Upon notification to DYNAMITESITES.COM of a claimed copyright infringement as described below, DYNAMITESITES.COM will respond expeditiously to remove, or disable access to, the material that is claimed to be infringing or to be the subject of infringing activity pursuant to the following terms and conditions:

1.            Designated Agent. The DYNAMITESITES.COM designated agent to receive notifications of claimed copyright infringement is: Connie J. Mableson, Lieberman, Dodge, Gerding, Kothe & Anderson, Ltd., 3003 North Central Ave., Suite 1800, Phoenix, Arizona 85012, 602-277-3000, conniej@primenet.com, Attention: DYNAMITESITES.COM Notice.

2.         Notice of Claimed Infringement. All notices of claimed copyright infringement must be in writing and sent to the DYNAMITESITES.COM designated agent. The Notice of claimed infringement MUST contain the following pursuant to the Digital Millenium Copyright Act:

            --A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and

            --Identification of the copyrighted work claimed to have been infringed, or a list of multiple copyrighted works claimed to have been infringed; and

            --Identification of the material that is claimed to be infringing and that is to be removed, and information reasonably sufficient to permit DYNAMITESITES.COM to locate the material;

            --Information reasonably sufficient to permit DYNAMITESITES.COM to contact the complaining party, including name, address, telephone number and electronic mail address.

            --A statement that the complaining party has a good faith belief that the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

            --A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

3.            Misrepresentations.  Any person who knowingly materially misrepresents that  material or  an activity is infringing or that material or activity was removed or disabled by mistake or misidentification, shall be liable to DYNAMITESITES.COM for any damages, including costs and attorneys' fee, incurred by DYNAMITESITES.COM in removing or disabling access to the material or activity claimed to be infringing, or in replacing the removed material or ceasing to disable access to it.

4.            Termination of Subscriber's/Account Holder's/User's Account. In the event a subscriber, user, or account holder of DYNAMITESITES.COM uses or posts infringing material or conducts an infringing activity, and if DYNAMITESITES.COM has direct knowledge of said infringing material or activity, it is the policy of DYNAMITESITES.COM that it may terminate the infringing content provider's or users account so long as such termination does not interfere with "standard technical measures" as defined under the Digital Millennium Copyright Act.

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